Yıldız Demir Çelik, a dynamic player in the iron and steel industry, has added a new project to its projects in order to respond more quickly to the demands of its customers. Establishing a fast communication platform with its customers with the digital solution called Stargate, Yıldız Demir Çelik is now launching the "Steelgo" service, which will ensure product delivery within one day, breaking new ground in the sector. With Steelgo, which aims to keep the most preferred products planned by Yıldız Demir Çelik with the philosophy of production in stock, and to deliver them to the customers quickly, the orders of the customers until 16.00 during the day will be loaded on the vehicles the next day and set off. Customers will be able to receive their orders on the same day or the next day, depending on the location of their address.
It will also prevent customers from being affected by price volatility.
Stating that Steelgo represents the combination of speed and steel, Yıldız Demir Çelik Deputy General Manager Erhan Özdemir said, "With the motto of "Shortcut to Steel", we launched Steelgo in line with our goal of becoming a brand that keeps up with the digital transformation required by the era. As the name suggests, we aim to be a preferred brand by making a difference in service with this project, which conveys the promise of fast supply to our target audience. Stating that this type of customer service is a first in the sector, Özdemir said, “Raising the service quality to the highest level and increasing customer satisfaction is an area that our company attaches importance to. With Steelgo, we have once again demonstrated our determination in this matter. In addition to our targets such as maintaining our leadership in the sector and maximizing customer satisfaction, we will support our customers by easing the burden of holding stock and reducing the uncertainties that may arise from price changes.”